Frequently Asked Questions
Everything you need to know about your mindful shopping experience.
What is the standard shipping time for orders within Europe?
We typically process orders within 1-2 business days. Delivery across the EU generally takes between 3 to 7 business days depending on your specific location.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items. Simply contact our support team to initiate a return and receive your prepaid shipping label.
Are your materials sustainably sourced?
Yes, Mindful Souls Europe is committed to ethical fashion. We prioritize organic cotton, recycled fibers, and fair-trade manufacturing processes for all our collections.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and regional European options like Klarna and iDEAL.
How can I track my package?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's portal to monitor your delivery in real-time.
Do you offer international shipping outside of the EU?
Currently, we focus on serving the European market to maintain a low carbon footprint, but we are looking into global shipping options for the near future.